Start in Lisbon as a German-speaking Customer Advisor (m/f/d) for a social media platform

  • Position: Technical Customer Advisor (m/f/d)
  • Accommodation: Accommodation provided
  • Minimum availability: 1 year
  • Language information: German (Native) and English (B2)
  • Location: Lisbon, Portugal

Job description

Become a technical customer advisor for a world-famous social media platform and start your career in sunny Lisbon! Support businesses with technical questions and enjoy the vibrant city life of the Portuguese capital.

Your new job in Customer Service

As a technical customer advisor, you support businesses that use the platform for advertising and business tools. You answer their questions via phone, email, and chat. You also make outbound calls and proactively contact customers. Your daily tasks include solving payment and billing issues as well as technical problems such as ad setup, pixel errors, or catalog issues. Don’t worry, you don´t need experience because you will receive paid training at the beginning to fully prepare you for your role. 🚀

Your life in Lisbon

After work, the adventure continues. Lisbon offers you endless ways to enjoy your new daily life. Join your company’s free leisure program: from surfing lessons along the coast and wine tastings to hiking through breathtaking nature. Explore the old town, try Portuguese food, or relax at the beaches of Cascais. And when you feel like a real weekend escape, the Algarve is waiting for you with golden cliffs and turquoise bays! Your employer also covers your flight and provides accommodation.

Why you don’t want to miss this chance!

Relocation package (flight and accommodation included)

Paid training at the start of employment

Team events

Free Portuguese language course

Health insurance included

Locally competitive salary between €1,200 and €1,500 gross per month.

What am I going to do?

Handle inquiries via phone, email, and live chat

Make outbound calls and proactively contact customers

Support customers and find solutions to technical issues

What do I bring?

Fluent German and good English skills (B2)

Friendly, communicative, and responsible attitude

A school diploma and a clean criminal record

Ready for a new chapter in Portugal? Apply now and start your new life! ✈️

Experience
Minimum 1 year
Work Level
Entry / Junior
Employment Type
Full-time
Salary
Discuss
Industry
Online job platform / recruitment (HR tech) industry
Company size
51 - 200 employees
Founded in
2015
Phone
+31 97 010 25 67 14 +31 97 010 25 6**** Show
Location
Leeuwarden, The Netherlands

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