Work remotely in Portugal as a Dutch-speaking Customer Service Agent for bol

  • Position: Customer Service Agent
  • Accommodation: Accommodation provided
  • Minimum availability: 6 months
  • Language information: Dutch (Belgian) (Native) or Dutch (Native), and English (B2)
  • Location: Portugal

Job description

Help Dutch customers of bol while working remotely from sunny Portugal. As a customer service representative for bol, you support customers from home and combine an international job with a life full of sun, sea, and relaxation.

Your new job at bol

Become the go-to contact for customers of bol. Bol is one of the largest online shops in the Netherlands and Belgium and is known for its huge product range and excellent service. As a customer service representative, you help Dutch customers with questions about orders, payments, or products. Through phone, email, and chat, you make sure every customer gets the help they need and continues their day with a positive experience. With your enthusiasm and empathy, you truly make a difference in the customer experience. You work five days per week, spread across the week, in shifts between 07:00 and 23:00. This keeps your schedule flexible and varied. 🕚

Remote working in Portugal

Living and working in Portugal means enjoying sunny days, a relaxed lifestyle, and a rich culture. The best part? You work completely remotely. From your own home in Portugal, you help bol customers while building an international career. Your employer also organises nice extras, such as a Portuguese language course, so you can get to know the country and culture even better. After your workday, you could take a walk along the coast, enjoy Portuguese treats like pastéis de nata, or plan a weekend trip to cities like Lisbon or Porto. This way, you combine a remote job with the best of Portuguese life.

Note: For this role, you need to have your Portuguese documents ready before you start. If you are not using employer-provided housing, this means you already have a NIF and CRUE.

Why you don’t want to miss this chance!

Relocation package (flight and accommodation included)

Join free language courses, sport classes, and more

Health insurance included

Career development opportunities

Work remotely in Portugal

Locally competitive salary of €1,435 gross per month.

What am I going to do?

Help customers of Bol via phone, e-mail, and chat

Attend a training so that you are perfectly prepared

Collaborating with your colleagues to provide excellent customer service in your native language

What do I bring?

Fluent Dutch skills and good English skills (B2)

You have good communication and listening skills

A high school diploma and a clean criminal background

You have a work permit for Portugal

Can you already picture yourself working remotely in Portugal for bol? Apply today and start your adventure abroad! ☀

Experience
Minimum 1 year
Work Level
Entry / Junior
Employment Type
Full-time
Salary
Discuss
Industry
Online job platform / recruitment (HR tech) industry
Company size
51 - 200 employees
Founded in
2015
Phone
+31 97 010 25 67 14 +31 97 010 25 6**** Show
Location
Leeuwarden, The Netherlands

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