German-speaking Customer Service Agents wanted for Netflix in Greece

  • Position: Customer Service Agent
  • Accommodation: Temporary accommodation provided
  • Minimum availability: 1 year
  • Language information: German (Native) and English (B2 – Upper Intermidiate)
  • Location: Greece

Job description

Help users with streaming issues from the comfort of your new home in Greece. Can you picture yourself wandering from the Acropolis to the Agora, soaking up the vibrant atmosphere of the world’s oldest city? And do you love binge-watching the latest Netflix hits? If so, this vacancy is just what you’re looking for! 

Your new job as a customer service representative

As a customer service representative for a Netflix project, you will assist users via chat, email and telephone – whether you live on the mainland or on one of Greece’s beautiful islands. Imagine a couple who is about to start their date night but can’t stream their favourite series due to an error message. A customer who is having trouble logging in, a question about changing a subscription, or a father who wants to set up parental controls for his child. And every now and then: ‘Where is the latest season of…?’ Understandable! Greece is waiting for you! 🎬

Life in beautiful Greece

Greek culture is known for hospitality and welcoming new people. The Greeks even have a word for it: philoxenia. It literally means ‘love for strangers’! So making friends comes naturally. Greece also offers the perfect combination of island flair and city life. So it’s entirely up to you whether you want to live in the lively city of Athens, on Crete or on another Greek island. After work, enjoy the sun on your balcony, explore historic cities or relax on the beach. And on weekends, head to one of the countless islands.

Why you don’t want to miss this chance!

Relocation bonus (flight and temporary accommodation)

Easter, Christmas and vacation bonus

Private health insurance and language course included

Monthly performance bonus in the amount of €130

Paid training at the start of employment

Opportunity to develop yourself and move up in the company

Locally competitive salary between €1,300 and €1,450 gross per month.

What am I going to do?

Providing inbound support for German Netflix customers via phone and e-mail

Assisting with Netflix app questions, payments, billing, and free trials

Handling and resolving complaints proactively while managing customer data carefully

What do I bring?

Fluent German and excellent English skills (B2)

A school-leaving qualification

You’re solution-oriented, a team player, and a strong communicator

Willingness to work in shifts

An English resume, a copy of your birth certificate and an EU-Citizenship or a valid work permit for Greece

Apply within a few clicks and start your Greek adventure! 🍿

Follow us on: X (ex Twitter) ; LinkedIn ; Instagram

Experience
Minimum 2 years
Work Level
Intermediate / Mid-Level
Employment Type
Full-time
Salary
€1,300 - €1,450 gross per month
Industry
Online job platform / recruitment (HR tech) industry
Company size
51 - 200 employees
Founded in
2015
Phone
+31 97 010 25 67 14 +31 97 010 25 6**** Show
Location
Leeuwarden, The Netherlands