Looking to work in Valencia as a Dutch-speaking Customer Service Agent for Odido? Join an international team in sunny Spain and build real customer service experience while living the Spanish way of life.
Odido is one of the Netherlands’ best-known telecom providers, offering mobile, fibre and TV services to millions of customers. As a Customer Service Agent, you help Dutch-speaking customers by phone with questions about their subscription, 4G connectivity, payments and technical support. You also process changes to accounts and think along with customers when they run into problems or complaints. No two calls are the same, which keeps the work varied and genuinely interesting. You don’t need experience to get started, a comprehensive paid training programme gets you fully ready for the role from day one. 📞
Living and working in Spain doesn’t get much better than in Valencia. This city strikes the perfect balance between sun, beach and culture. After your shift, you can stroll along the seafront, explore local tapas bars or unwind in the lush Turia Park. Working in Spain here means soaking up every moment alongside your colleagues and new friends, there’s always something new to discover around the corner. And the best part?
Flight ticket reimbursed after two months in service
Monthly performance bonus
Paid full-time training and a permanent contract directly after your probation period
Team outings and events with your international colleagues
Part-time and full-time options available (32–39 hours per week)
Attractive discounts on outings, hotels, travel, health insurance and more
Locally competitive salary of €1,800 gross per month.
Help Dutch-speaking customers by phone with product questions, account changes and complaint handling
Guide customers towards the right subscription for their needs
Aim for the highest possible customer satisfaction in every interaction
Strong communication skills, both verbal and written
Good computer skills, plenty of energy and a proactive attitude
A valid Certificate of Good Conduct (VOG)
Previous customer service experience is a plus
Your flight ticket is reimbursed after two months, helping you get part of your travel costs back once you have started your adventure. ✈Apply today and begin your life in Valencia! 🌞
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