Czech-speaking Support Specialist

Czech-speaking Support Specialist, Work from Anywhere in Greece

RemoteTalents is proud to partner with Worldwiders Recruitment, an international recruitment agency operating across more than 40 countries and serving over 400 active clients worldwide. Through this partnership, we contribute to the recruitment and placement of talented professionals across the globe.

Country: Greece

City: Athens

Work type: Remote

Job description

Are you fluent in Czech and ready to start a new career where you can work remotely from anywhere in Greece? Then we have a sunny opportunity for you as a Customer or Technical Support agent.  

The Company

Our client is an outsourcing company, with a giant network of multiple offices located in 76 countries that serve in total 160 markets. They pride themselves on being one of the best in the world at what they do: Customer Care Services! They constantly invest in research and development to get a deeper understanding of customers’ thoughts, behaviors and needs.

The Position

As a Remote Customer Service Agent you can work and live anywhere in Greece after the first two weeks of training in Athens! The role is, together with your team, to handle customer issues with empathy and efficiency. The role will be to handle and respond to end-users’ requests through multiple contact channels (phone, e-mail, chat).

The role requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism, in addition to performing data entry and use of software programs.

The Offer

• Relocation package that includes airplane tickets, 2 weeks free accommodation, agency support to find a new place to stay, taxi from the airport
• Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, and Bank account, etc.
• Paid trainings to keep you up to date on products and procedures
• In-house doctor and medical insurance
• Excellent career advancement opportunities
• International working environment

Hard requirements

-EU passport, valid for at least 6 months
-Birth Certificate with parents name
-English C1, Required languageC1
-Tax number from current country of residence

Ideal profile

The Ideal Profile

• Fluent Czech, upper-intermediate English
• Customer support experience
• Proficient technical support knowledge
• Positive & flexible attitude
• Ability to deal calmly with a frustrated customer
• Willingness to learn

Start date: ASAP

Candidate Data & Recruitment Consent

Before submitting your application, please be aware that the personal information and data you provide will be securely stored and used for recruitment purposes. This may include reviewing your application, assessing your qualifications, contacting you regarding this or other relevant job opportunities, and managing the recruitment process.

By submitting your application, you confirm that you have read and understood this notice and consent to your data being stored and processed for these recruitment purposes.

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