Dutch-speaking Customer Service Representative

Work as a Dutch-speaking Customer Service Representative in Sofia

  • Position: Customer Service Representative
  • Accommodation: Help with searching for accommodation provided
  • Minimum availability: 1 year
  • Language information: Dutch (Belgian) (Native) or Dutch (Native), and English (A2 – Elementary)
  • Location: Bulgaria

Job description

Are you ready to take the next step in your career and relocate to beautiful Bulgaria? Then this is your chance: start working in customer service for a telecom provider in Sofia! Ready to gain international work experience? 

Working for a telecom provider

As a Customer Service Representative for a telecom provider

, you assist new and potential customers with their questions, issues, and requests related to products and services. You respond to customer requests and guide them in a professional and friendly manner. You deal with a variety of situations, such as login problems, GPS signal failures, or a Wi-Fi or TV connection that is not working. And don’t worry if you don’t have any experience. After initial training, you will know exactly how to assist customers in the best possible way. 📞

Living in Sofia

You will be living and working in Sofia, a city where history meets modern life. Known for its stunning architecture and vibrant culture, the city has so much to offer. In your free time, you can enjoy performances at the Ivan Vazov National Theater or explore the nature surrounding the Bulgarian capital. From Sofia’s central location, you can easily travel to nearby countries such as Greece, Turkey, and Hungary, making it the perfect base for your European adventure. And to arrive in your new home with ease, your employer will cover your flight! 

Why you don’t want to miss this chance!

Support to help you find accommodation

Monthly performance bonus up to €100 and weekend bonuses up to €150

First hotel night covered by the employer

Join a fun and international team

Excellent opportunities for career growth within the company

Locally competitive salary of €1,997 gross per month.

What am I going to do?

Provide friendly and professional support for (technical) customer questions by phone, email, and chat

Handle complaints and find the best possible solution for each customer

What do I bring?

Fluency in Dutch and good English skills (A2)

You work in a structured and organised way

Good listening skills

Ready to start your adventure? Apply now and live in Sofia soon! ✈️

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Experience
Minimum 2 years
Work Level
Intermediate / Mid-Level
Employment Type
Full-time
Salary
€1,997 gross per month
Industry
Online job platform / recruitment (HR tech) industry
Company size
51 - 200 employees
Founded in
2015
Phone
+31 97 010 25 67 14 +31 97 010 25 6**** Show
Location
Leeuwarden, The Netherlands